Terms & Conditions

General Restaurant Terms & Conditions

1. We do not split bills.
2. We do not reserve outside tables or any specific seating, unless otherwise stated.
3. If you do not arrive within 15 minutes of your booking time, your table will be given away.
4. We do have a limited number of highchairs available. Please note these cannot be reserved.
5. Please note we charge 10% surcharge on Sundays and 17.5% on Public Holidays.
6. Our menus displayed online are a guide only and may not be up to date with current items and prices.

Group Booking Terms & Conditions

Food & Beverage 

The kitchen requires a minimum of 24 hours notice in order to cater for any special dietary or allergy related requirements. All menus are seasonal and are subject to change due to availability. Please note that our menus do not include beverages. If you would like to arrange alterations or exceptions, please contact our functions office directly. If you would like to bring a cake to your function, we charge $1.50 per person for cakeage or $3.50 per person for our chefs to cut it and serve it with fruit and ice cream.

Private Dining

We have private dining available at out St Kilda venue in the Pizzeria room for large functions of more than 40 guests. Please note that to book this room there is a minimum spend. Please contact us directly for more information and availability.

Tentative Booking & Payment 

Your reservation is considered tentative until a completed confirmation form with credit card details is received by the Rococo functions office and you have received confirmation of its receipt. If you do not have a credit card, you may place a deposit in person at the venue in which your booking is scheduled. Payment for deposits will be charged at $10 per guest, as outlined in our confirmation form. Please note that when providing credit card details, you will not be charged a deposit (unless otherwise specified). Your details are retained as a security measure, and charges will only be made when cancellation policies are not complied with. If your booking falls on a Sunday or a public holiday, please be aware that there is a 10% Sunday or 17.5% Public Holiday surcharge.

Cancellation Policy 

In the regrettable situation that you require cancellation of your booking, a minimum of 24 hours notice is needed. Upon failure to provide 24 hours notice, a booking deposit will be redeemed ($25 per guest). Furthermore, any variances greater than 2 guests in the confirmed booking number will also incur an extra charge of $25 per guest not in attendance. We are understanding that the number of attendees may alter from the number listed on the original confirmation form, final booking numbers can be changed 6 hours prior to time of function at no charge. Larger functions or private space bookings may incur a larger cancellation fee.

Arrival Time 

To avoid any delays in service, please ensure that all of your party arrives within 15 minutes of your booked time. Failure to arrive within 15 minutes of your reserved time, without notice, may result in the loss of your table and also cancellation fees. Please note antipasti is served after all main meals orders are taken.


Rococo does not accept any responsibility for damage and/or loss of any guest property during the dining period. Rococo has a duty of care and as such has the right to refuse the service of alcohol to any person deemed to be exhibiting signs of intoxication, in accordance with the Victorian Liquor Licensing and Regulations Act 94. You are responsible for all persons under the age of 18 attending your booking. Rococo will not be responsible or liable for any damage or injury suffered to, by or in connection with children, including if children leave the venue or are not properly supervised by a responsible adult.


Children are welcome at Rococo but we do require them to be seated at all times and to keep noise levels down out of consideration of other guests. We do expect guardians to ensure children are well behaved at all times. You are responsible for all persons under the age of 18 attending your booking. Rococo will not be responsible or liable for any damage or injury suffered to, by or in connection with children, including if children leave the venue or are not properly supervised by a responsible adult.

We have kids menus available but we do require a minimum of 80% of the booking to be on the set menu.

Ca We Split the Bill?

Please note that unfortunately we cannot split bills at Rococo. It may be best to advise guests beforehand if they are planning on contributing towards the bill so they can organise cash to leave in the bill folder on the day or a bank transfer to the bill payer. We do not have a cash bar and all food and drink is table service.

Can We Bring Decorations?

Out of consideration for other guests we like to keep decorations to a minimal. A few small table placements is ok but we cannot hang anything on the walls or allow bunches of balloons etc..If you have hired a private space with a minimum spend you are welcome to bring decorations. Please contact our bookings coordinator to discuss.


We do not cater for BYO. We have a very extensive drinks and wine list and have something to suit all tastes. We can also create a custom limited drinks menu for you on the day.

ALLERGENS: Attention customers with food allergies. Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish and shellfish. Please advise your server of any allergies or dietary requirements.

End Of Financial Year 10% Group Booking Discount

1. This offer is a 10% discount is for our set menus only.
2. The 10% discount does not include any beverages, food only.
3. The offer is between Monday – Thursday only and is not valid on public holidays.
4. Discount must be arranged with booking coordinator before hand.
5. Offer valid from 1st May – 31st August 2023.

These terms and conditions are for all current Rococo promotions and are subject to change at any time. The current terms and conditions were last updated on 17/5/23.